In collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant. As a Medical Receptionist, provides appointment scheduling, patient registration, cashiering, answering incoming calls and other related clerical functions. HopeCentral patient care staff also serve as chaplains, understanding that everyone is made in God’s image, and caring for patient’s integrated physical, emotional, and spiritual needs.
This position is a full time position with benefits and paid time off.
Duties:
- Perform patient intake procedures including measuring vital signs, height, weight, and documenting patient information.
- Assist healthcare providers with patient examinations and treatments.
- Administer vaccines and medications under the direction of a physician.
- Conduct basic laboratory tests including phlebotomy and EKGs.
- Prepare exam rooms and ensure cleanliness and organization.
- Handle patient inquiries and provide exceptional customer service.
-Prepares and maintains supplies and equipment for treatments, including sterilization.
-May assist in scheduling patients for appointments.
-May maintain patient files, records, and other information including entry of data into electronic medical record.
-May provide phone summary of patient to appropriate clinical staff and/or physician.
-May be asked to assist with front desk duties including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
-Performs other duties as assigned.
Chaplaincy:
Be attentive and responsive to the spiritual needs of HopeCentral staff and patients.
As appropriate, seek meaningful engagement of patients’ spiritual beliefs and practices in the management of their difficulties.
Qualifications:
Education:
High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program is required. An approved educational program/course of study that allows a caregiver to sit for the MA certification exam will be considered (e.g. Associate’s degree in Allied Health).
Experience/Training:
Administration of vaccines to children
Phlebotomy
Minimum of one year experience in a pediatric medical office preferred.
License/Certification
Current National certification for Medical Office Assistant or Medical Assistant, or must receive certification within 12 months from the hire date.
State of Washington Medical Assistant –certified licensure required. (State of Washington Medical Assistant – Interim Certified credential accepted. Caregiver must obtain Medical Assistant-Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington.)
Other Requirements:
Passion for HopeCentral’s faith-based mission
Excellent customer-service attitude and skills
Language ability (Spanish, Somali or Vietnamese) preferred
Schedule flexibility preferred
Familiarity with South Seattle and/or cross-cultural experience preferred
Familiarity with desktop computing tools, multi-line phone systems and insurance billing
Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient’s needs.
Ability to maintain patient privacy and confidentiality
Ability to collaborate with other multi-disciplinary team members
Proficiency in the use of computer and office equipment
Ability to efficiently manage time and prioritize multiple tasks
Strong interpersonal and communication skills
Understand the principles of asepsis.
Compensation is dependent on experience. Interested applicants can send a resume to jobshopecentralhealth@gmail.com and should complete an interview application at: https://forms.gle/4hGucpKPjqaQFiNr8
Medical Assistant
Job Summary